Delivery times vary depending on your location. For orders within Nigeria, delivery typically takes 3-7 business days. International deliveries may take 7-14 business days. You’ll receive tracking details once your order is shipped.
Do you ship internationally?
Yes, we offer worldwide shipping! No matter where you are, you can rock Swayvee merch. Shipping costs will be calculated at checkout based on your location.
Can I track my order?
Yes! Once your order is shipped, we will send you an email with tracking details so you can monitor its progress until it arrives at your doorstep.
Returns & Refunds
What is your return policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in their original condition, unworn, and with tags attached. Please note that shipping fees are non-refundable.
How do I return an item?
To initiate a return, please contact our customer service team at [support email] with your order number and reason for return. We’ll guide you through the return process.
General FAQs
How do I choose the right size?
Each product page has a size chart to help you select the perfect fit. If you’re unsure, feel free to reach out to our customer service for assistance.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted and secure.
Can I change or cancel my order?
You can change or cancel your order within 24 hours of purchase by contacting our customer support team. After that, your order will be processed, and changes or cancellations won’t be possible.
How can I contact customer support?
You can reach our customer support team via email at [support email] or through our contact form on the website. We aim to respond within 24-48 hours.
